How to choose the Perfect Epoxy Flooring Contractor

How to choose the Perfect Epoxy Flooring Contractor

7 Questions to ask to avoid a horror story

Key Takeaways

  • Verify Licensing and Insurance: Ensure the contractor is properly licensed for epoxy flooring work in your area and carries both Workcover and Public Liability insurance for full protection.
  • Assess Experience and Expertise: Check the contractor’s years of experience, particularly with projects similar to yours, and ask for a portfolio of past work to gauge their expertise.
  • Evaluate Online Reputation: Research the contractor’s online reviews on platforms like Google My Business and social media to understand their market reputation and customer satisfaction levels.
  • Professional Online Presence: A well-maintained, informative website indicates the contractor’s professionalism and stability, offering insights into their services and past projects.
  • Personal Connection and Trust: Gauge your comfort and trust level with the contractor through direct communication, assessing their responsiveness, understanding of your project, and overall interaction style.

Transforming your space with durable, high-performance epoxy flooring is an investment and will add value to your property.

Selecting the right contractor ensures a smooth, successful project that delivers your desired outcome, but navigating the sea of options and candidates can be daunting.

This comprehensive 7-point guide delves into the key factors to consider, empowering you to find the perfect match for your epoxy flooring aspirations.

Question 1: Are they Correctly Licensed?

Imagine the peace of mind that comes with knowing your project is safe, legal and insured. Before you worry about potential finishes, prioritise verifying the contractor’s credentials. Remember, a licensed and insured contractor protects you and your property in case of unforeseen circumstances.

A licensed contractor will provide you with confidence because that individual or company has proven they are experienced, qualified, and committed by obtaining the correct licence. 

Your contractor is legally required to have the correct licence. For example, someone could be a licensed contractor in Qld, but this does not allow them to perform any works over $3300 for epoxy flooring lawfully. 

The correct licence category for Epoxy Flooring in Queensland from the QBCC is: Floor Finishing & Covering (Hard Sector).

Ensure they hold a valid licence for your State, and don’t hesitate to request copies of these documents for your protection and confidence. 

In Queensland, here is the link to the QBCC website, where you can check if your contractor is qualified and licensed. 

Question 2. Are they Insured?

Is your contractor insured if there’s damage to your home through an accident?

Do they have insurance to cover hospital expenses if one of their workers is injured onsite, or will you be liable as the homeowner?

If there’s an accident on site, will they be claiming on your insurance?

Your contractor should have Workcover & Public Liability insurance in place specific to their business and scope of works to ensure you are covered.

Question 3. Are they Experienced?

Experience translates to expertise, plain and simple. Inquire about the contractor’s years of experience in the industry, particularly with projects similar to yours.

Don’t be afraid to get specific: Ask about the project’s scope, size, and the types of epoxy used. A seasoned contractor will have a wealth of past successes to share and readily provide a portfolio that showcases their diverse capabilities.

Once again, verifying if they have a licence is a quick way to determine if they have sufficient experience.

Question 4. Do they have many 5 Star reviews?

In today’s digital age, online reviews offer valuable insights into a contractor’s reputation.

Dive into the contractor’s Google My Business listing and social media pages. Seek out genuine customer reviews, paying attention to both positive and negative experiences.

While negative reviews are inevitable, how the contractor addresses them speaks volumes. Transparency and responsiveness are key indicators of a professional and accountable business. Also, the number of reviews they have is an easy way to determine how long they have been in business.

Question 5. Do they have a Website?

A professional website is more than just a digital brochure; it’s a window into the contractor’s values and capabilities.

Websites tend to represent stability and show how long the contractor has been in the industry. Evaluate the website’s design, information clarity, and user-friendliness.

Does it effectively showcase their services, expertise, and completed projects?

Does it provide readily accessible contact information and clear calls to action? A well-maintained and informative website instils confidence and demonstrates a commitment to professionalism.

NB Facebook pages are quick and easy to set up and can be closed rapidly, thus making it difficult to track down the owner if something goes wrong with your floor.

Question 6. Do you like them?

Remember, the epoxy floor will become an integral part of your space. It’s crucial to feel comfortable and confident with the people entrusted with its transformation. When you chat with a contractor, assess their communication style, responsiveness, and understanding of your project.

Do they actively listen to your needs and provide clear explanations?

Do they ask you lots of questions? Do you feel a sense of trust? Most importantly, are you comfortable giving them your money?

This personal connection is vital to fostering a collaborative and successful project experience.

Question 7. Can they show you Relevant Project Examples?

Finally, don’t just take their word for it. Ask for concrete proof of their expertise by requesting examples of completed projects similar to yours. This allows you to visually assess the quality of their work, application techniques, finishes, and overall aesthetic.

Seeing real-world examples tailored to your project’s specific needs ensures their capabilities align perfectly with your vision.

Choosing the right epoxy flooring contractor is not just about aesthetics; it’s about making an informed decision that protects your investment and delivers your desired outcome.

By prioritising licensing, qualifications, experience, online reputation, website presentation, personal connection, and relevant project examples, you empower yourself to find the perfect partner to unlock the full potential of your dream epoxy floor.

Remember, a meticulous approach today will result in a stunning, durable floor you can enjoy for years to come.

Ready to transform your space with the perfect epoxy flooring?

Contact us now to discuss your project with our licensed, trusted and experienced professionals!

About the Author

Tim McGary

Tim McGary, a notable figure in the construction industry since the Y2K era, pioneered Same Day Epoxy Flooring Systems in Australia. His expertise extends to polished concrete and single-colour industrial floors. Celebrated as the Australian Installer of the Year from 2021 to 2023, he now excels in creating full fake seamless epoxy floors for both residential and commercial spaces. Renowned for having the most 5 Star Google reviews in his field, Epoxy Flooring Co. blend Tim’s extensive knowledge and skills, ensuring every project is completed with precision and on time.

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